Questions That Count: Improving Resident Admissions Through Better Interviews

Questions That Count: Improving Resident Admissions Through Better Interviews

AFCH CEU Instructor:

C. Vanessa Oatman | Florida AFCH Training

Join us for an in-depth continuing education session focused on strengthening Adult Family Care Homes (AFCH) knowledge of conducting effective resident interviews. This session will be led by C. Vanessa Oatman, who brings decades of AFCH compliance knowledge and resources.

Session Topics Include:

This session will equip Adult Family Care Home providers with practical interviewing techniques to identify residents who are the best fit for their home while minimizing admission risks.

✅ Review of Current Placement Trends

Understand the core policy and procedure requirements for Adult Family Care Homes, including what AHCA expects providers to maintain and implement.

✅ Questions Every Provider Should Be Asking

Discover commonly overlooked interview questions related to care needs, daily routines, behaviors, family involvement, medical history, expectations, finances, and compatibility to make more informed admission decisions.

✅ Evaluating The Right Fit

Explore interview best practices, communication techniques, red flags to watch for, and how to determine whether a prospective resident is a good match for your home's capabilities and culture.

✅ Post-Interview Follow-Up & Admission Decisions

Learn how to document interview findings, communicate next steps, request additional information when needed, and make confident admission decisions that support long-term resident success and reduce future challenges.

🎁BONUS: This course includes a comprehensive Resident Interview Guide

Interactive Q&A Session

Providers will also have the opportunity to ask questions directly and receive guidance on common concerns affecting Adult Family Care Home providers in Florida.